Privacy Policy

MightyDam Marketing Ltd — Privacy Policy (UK & International Visitors)

Effective Date: 3rd November 2025

Welcome to https://mightydam.com (the “Site”).

We respect your privacy and are committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights under the UK GDPR and PECR.

Who We Are

MightyDam Marketing Ltd is the Data Controller responsible for this website and for the processing of personal data as described in this policy.
Our registered office is MightyDam Marketing Ltd. 86 - 90 Paul Street, London, EC2A 4NE.

For any data protection enquiries, you can contact us at: [email protected].

Data Rights Contact: [email protected] — this is the address to request access, correction, or deletion of your data.

1. Information We Collect

We collect basic contact details (name, phone number, email, business name) when you enquire through our forms or chatbot.
If you become a customer, we may also collect billing and service-related information required to deliver our products.

2. Communications & Consent

When you submit an enquiry through our website, chatbot, or booking calendar, you consent to receive service-related communications from MightyDam — for example, replies to your enquiry, booking confirmations, reminders, or essential updates — by phone, SMS, or email.

These communications are sent only in direct response to your enquiry or the services you have requested. They are not considered marketing messages.

Our communications may be managed using automated systems (for example, AI chat assistants and automated SMS replies). These systems follow strict consent and privacy controls, and all messages include a clear option to opt out.

You may also choose to receive:

• Marketing communications — occasional updates, offers, and helpful resources from MightyDam.
• Partner communications — relevant information from carefully selected partners (for example; SEO agencies, marketing and advertising professionals, tax experts).

You will only receive these marketing or partner messages if you have explicitly opted in by ticking the relevant box on our forms or chatbot.

You can withdraw consent or unsubscribe at any time by replying DELETE to any SMS, clicking the unsubscribe link in any email, or contacting us at [email protected].

Your preferences are stored securely, and your data is never sold to third parties.

3. How We Use Your Information

To respond to your enquiries and provide requested services.

To manage bookings, billing, and customer support.

To send information you’ve consented to receive.

To maintain security and improve our website and systems.

Lawful Basis for Processing

We process your personal data under the following lawful bases:

Responding to enquiries – based on legitimate interest and/or contract, for example when we reply to a form or chatbot submission you’ve sent us.

Marketing updates – based on your consent, for example when you tick the marketing box to receive updates, offers, or resources.

Client services – based on contract, for example when we deliver services you’ve purchased or manage your account and billing.

4. Sharing of Information

We only share your data with trusted service providers (e.g. payment processors, hosting, and CRM systems) who process it under contract and solely for MightyDam’s business purposes.

We may disclose information if required by law or to protect our legal rights and safety.

5. Data Security & Retention

Your data is stored securely with appropriate technical and organisational safeguards.
We retain personal information only for as long as necessary to provide our services or meet legal obligations.

We process data in accordance with MightyDam’s internal Data Processing Agreement and Compliance Guide, which define secure handling, retention, and deletion policies consistent with UK GDPR and PECR.

6. Your Rights

Under UK data-protection law, you may:

Request access to your personal data.

Ask for corrections or deletion.

Withdraw consent at any time.

Lodge a complaint with the ICO (ico.org.uk).

To exercise any rights, email [email protected].

You can also review our Data Assurance & Data Rights page at https://mightydam.com/data-rights (coming soon) for full details on how your data is stored, processed, and deleted.

7. Cookies & Tracking

We use cookies to analyse site traffic and enhance your experience. You can disable cookies in your browser settings.

8. Changes to This Policy

We may update this policy periodically. Any changes will appear on this page with a new effective date.